---
title: How do I request a refund?
description: Help Center
---

[Skip to content](https://help.virtu.academy/forte/forte/helpcenter/how-do-i-request-a-refund#main-content)

English

Show submenu for translations

[Contact Us](https://help.virtu.academy/forte/kb-tickets/new?hsLang=en)

![Forte by Virtu\_1](https://help.virtu.academy/hs-fs/hubfs/Forte%20by%20Virtu_1.png?width=130&height=59&name=Forte%20by%20Virtu_1.png)

- [Sign in](https://app.fortelessons.com/)
- [Contact us](https://share.hsforms.com/1ISPr7mAaTpSrH0cRPO4CPw34pdq)

Open main navigation

Close main navigation

- [Sign in](https://app.fortelessons.com/)
- [Contact us](https://share.hsforms.com/1ISPr7mAaTpSrH0cRPO4CPw34pdq)
- English
  
  Show submenu for translations
- [Contact Us](https://help.virtu.academy/forte/kb-tickets/new)

 Need help? That's our Forte.

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.virtu.academy/forte?hsLang=en)
2. [FAQs](https://help.virtu.academy/forte/faqs?hsLang=en)
3. [Students/Parents](https://help.virtu.academy/forte/faqs?hsLang=en#students-parents)

# How do I request a refund?

## We can help with that!

For support regarding refunds and billing questions, please email us at [help@fortelessons.com](mailto:help@fortelessons.com) We'll be happy to help!

- [Getting Started](https://help.virtu.academy/forte/getting-started?hsLang=en#main-content)

    - [Teachers](https://help.virtu.academy/forte/getting-started?hsLang=en#teachers)
    - [Students/Parents](https://help.virtu.academy/forte/getting-started?hsLang=en#students-parents)
    - [General](https://help.virtu.academy/forte/getting-started?hsLang=en#general)
- [FAQs](https://help.virtu.academy/forte/faqs?hsLang=en#main-content)

    - [Teachers](https://help.virtu.academy/forte/faqs?hsLang=en#teachers)
    - [Students/Parents](https://help.virtu.academy/forte/faqs?hsLang=en#students-parents)
    - [Your Forte Account](https://help.virtu.academy/forte/faqs?hsLang=en#your-forte-account)
    - [General](https://help.virtu.academy/forte/faqs?hsLang=en#general)
    - [Using Forte](https://help.virtu.academy/forte/faqs?hsLang=en#using-forte)
- [Uncategorized](https://help.virtu.academy/forte/uncategorized?hsLang=en)
- [Teacher Memberships](https://help.virtu.academy/forte/teacher-memberships?hsLang=en#main-content)

    - [Forte Connect](https://help.virtu.academy/forte/teacher-memberships?hsLang=en#forte-connect)
    - [About Forte Memberships](https://help.virtu.academy/forte/teacher-memberships?hsLang=en#about-forte-memberships)
    - [Forte Direct](https://help.virtu.academy/forte/teacher-memberships?hsLang=en#forte-direct)
    - [Membership Management](https://help.virtu.academy/forte/teacher-memberships?hsLang=en#membership-management)
- [Troubleshooting](https://help.virtu.academy/forte/troubleshooting?hsLang=en#main-content)

    - [In-lesson Issues](https://help.virtu.academy/forte/troubleshooting?hsLang=en#in-lesson-issues)
    - [Account](https://help.virtu.academy/forte/troubleshooting?hsLang=en#account)
- [Forte Updates](https://help.virtu.academy/forte/forte-updates?hsLang=en)

- [Sign in](https://app.fortelessons.com/)
- [Contact us](https://share.hsforms.com/1ISPr7mAaTpSrH0cRPO4CPw34pdq)

[![Darke Purpe Forte by Virtu-1](https://help.virtu.academy/hs-fs/hubfs/Darke%20Purpe%20Forte%20by%20Virtu-1.png?width=120&height=55&name=Darke%20Purpe%20Forte%20by%20Virtu-1.png "Darke Purpe Forte by Virtu-1")](http://virtu.academy)

Forte help center

Copyright © 2025, Virtu.Academy