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Help Center
Troubleshooting
Getting Started
Teachers
Students/Parents
General
FAQs
Teachers
Students/Parents
Your Forte Account
General
Using Forte
Uncategorized
Teacher Memberships
Forte Connect
About Forte Memberships
Forte Direct
Membership Management
Troubleshooting
In-lesson Issues
Account
Forte Updates
Troubleshooting
How to share additional audio from a laptop or desktop (MIDI keyboards, electric guitars, etc.)
In-lesson Issues
I cannot launch the second camera.
I'm experiencing a hissing sound.
My student/teacher cannot see me, or I cannot see them.
I hear an echo.
I cannot hear my student/teacher, or my student/teacher cannot hear me.
The picture is grainy or pixelated.
I can hear my student/teacher speak, but I cannot hear them when they play their instrument/sing.
I can't share my screen.
I'm screen-sharing a video, but there is no sound.
I'm experiencing a lag or delay in the sound and/or picture.
I'm screen-sharing a song from Apple Music or Spotify, but there is no sound.
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Account
I'm receiving a permissions error.
I didn't get an email for a recording I took during a lesson.
I cannot log in/I forgot my password.
